| What started as a Rs.
9,000 mistake in 1997 by Avinash Narula, turned into
the enlightening concept of Customer Math. Customer
Math gives mathematical proof that customer satisfaction
and retention not only pays for itself but is also very
profitable.
Customer Math turned Avinash Narula into a BELIEVER
in the concept of “Customer is King.”
Customer Math convinced him to tap the enormous power
of the customer both as a customer as well as an entrepreneur.
His aim here is also to turn you into a BELIEVER by
making you a Customer Mathematician so that you will
also start tapping the enormous potential of the customer
to your advantage. |
