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Customer Icebergs Poster (6 Poster Set)
Poster 1: CIPos000144
What do Customer Icebergs hide? What's Hidden? Loss of sales Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers you lose sales, major portion of which is invisible to you. Why? Because Customer Icebergs hide this fact from you.
Poster 2: CIPos000145
What do Customer Icebergs hide? What's Hidden? Loss of free promotion Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers, they will stop promoting you with their positive word-of-mouth. Customer Icebergs hide this fact from you.
Poster 3: CIPos000146
What do Customer Icebergs hide? What's Hidden? Higher marketing cost Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers, you have to spend more on marketing cost to find new customers to replace lost customers. Customer Icebergs hide this fact from you.
Poster 4: CIPos000147
What do Customer Icebergs hide? What's Hidden? Higher cost of complaint handling Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose or dissatisfy customers, they will complain. More complaints mean higher cost of handling complaints. Customer Icebergs hide this fact from you.
Poster 5: CIPos000148
What do Customer Icebergs hide? What's Hidden? Loss of profit Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers you lose profits, major portion of which is invisible to you. Why? Because Customer Icebergs hide this fact from you.
Poster 6: CIPos000155
What do Customer Icebergs hide? What's Hidden? Loss of market share Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers, you lose market share. On top of this, lost customers give their market share to your competitors. Customer Icebergs hide this fact from you.
Price Detail:-
11inch*17inch 13.5inch*21.5inch 24inch*36inch
INR:-Rs.720
USD:-$17
INR:-Rs. 930
USD:-$24
INR:-Rs. 3780
USD:-$ 93






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