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Customer Math Posters (6 Poster Set)
Poster 1: CM Pos 0002
Research shows that a satisfied customer recommends you to an average of three prospective customers.
Poster 2: CM Pos 0003
The cost of getting a new Customer is five times the cost of retaining an old one. So, don't lose even a single customer.
Poster 3: CM Pos 0005
To achieve a 10% increase in sales over last years, a company has to increase sales by 47%. This is because, on an average, a company loses 25% of its Customers annually. It is wise to make efforts to retain Customers.
Poster 4: CM Pos 0006
You could be losing 25% of your customers every year. As a result, you may be spending nearly 70% of your advertising and marketing costs in trying to recover sales lost because of defecting customers. So don't lose your customers.
Poster 5: CM Pos 0009
On an average, companies can increase their profits by 50% by reducing their Customer defection rate by just 5%. It pays to keep Customers satisfied.
Poster 6: CM Pos 00025
1% customer defection can reduce your profits by 2.7%. So keep your customers satisfied.
Price Detail:-
11inch*17inch 13.5inch*21.5inch 24inch*36inch
INR:-Rs.720
USD:-$17
INR:-Rs. 930
USD:-$24
INR:-Rs. 3780
USD:-$ 93



Customer Math Posters (12 Poster Set)
Poster 1: Poster : 91%=82%
If a customer has a major complaint, 91% of such Customers will not buy from the company again. If the complaint is resolved quickly, 82% of them will return. It pays to resolve complaints quickly.
Poster 2: Poster : 10%=47%
To achieve a 10% increase in sales over last year's, a company has to actually increase sales by 47%.This is because on an average, a company loses 25% of its Customers annually. It's wise to make efforts to retain Customers.
Poster 3: 5%=50%
On average companies can increase profit by 50% by reducing Customer defection rate by just 5%. Its pays to keep Customers satisfied.
Poster 4: 1=23
One complaining Customer represents 23 silent ones who quietly give business to your competitors. Every single complaint should be treated as an opportunity to improve the quality of your products and services.
Poster 5: 1=5
The cost of getting a new Customer is five times the cost of retaining an old one. So don't lose even single customer.
Poster 6: 91%=18%
Quick complaint resolution drops Customer defection rate from 91% to 18%. It is essential that all complaints are dealt with efficiently.
Poster 7: 1=12
Research shows one dissatisfied Customer will talk negatively about you to 12 potential ones, leading to loss in sales. It pays to keep Customers satisfied.
Poster 8: 1=infinity
The value of one Customer is infinite. This includes sales to him in his lifetime as well as to Customers he generates for you through word of mouth. So remember, your most precious asset is your customer.
Poster 9: 1=3
Research shows that a satisfied customer recommends you to an average of three prospective customers. So, keep your customers satisfied.
Poster 10: 1=10,000
Every dissatisfied customer will turn away atleast 12 perspective customers. With Internet, this number could go up as high as 10,000.
Poster 11: Warning: customers are perishable
Ignore your customers and they will perish. On an average, companies lose 25% of their customers annually. So, nurture your customers for a blooming business.
Poster 12: Iceberg
Hidden Cost of Customer Dissatisfaction
1. Dissatisfied customers on an average tell 12 others not to do business with you resulting in loss of sales.
2. It costs 5 times more to get a new customer than to keep an old one.
3. Majority of dissatisfied customers do not even bother to complain. They just give their business to your competitors resulting in loss of sales and profits.
4. To achieve a 10% increase in sales over last year, a company has to increase sales by 47%. This is because on an average a company loses 25% of its customers annually. The above costs are hidden as they are neither tracked by anyone nor are they reflected in any financial statements of a company.
Price Detail:-
11inch*17inch 13.5inch*21.5inch 24inch*36inch
INR:-Rs.1440
USD:-$39
INR:-Rs. 1860
USD:-$45
INR:-Rs. 7650
USD:-$ 225






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