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Warning Customers are Perishable; Ignore your customers and they will perish. On an average, companies lose 25% of their customers annually. So, nurture your customers for a blooming business.
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Pen Stands-Pencil Stands » Customer Math
91%=82%; If a Customer has a major complaint, 91% of such Customers will not buy from the company again. If the complaint is resolved quickly, 82% of them will return. It pays to resolve complaints quickly. (The meaning of Customer Math formula 91%=82%)
Categary:-
Pen Stands-Pencil Stands » Customer Math
1=10,000; Every dissatisfied customer will turn away atleast 12 prospective customers. With the Internet, this number could go up to as high as 10,000. (The meaning of Customer Math formula 1=10,000)
Categary:-
Pen Stands-Pencil Stands » Customer Math
25%=70%
Stop wasting 70% of your marketing cost. You could be losing 25% of your customers every year. As a result, you may be spending nearly 70% of your marketing costs in trying to recover sales lost because of defecting customers. So, avoid losing customers.
Stop wasting 70% of your marketing cost. You could be losing 25% of your customers every year. As a result, you may be spending nearly 70% of your marketing costs in trying to recover sales lost because of defecting customers. So, avoid losing customers.
Categary:-
Pen Stands-Pencil Stands » Customer Math
