Customer Icebergs Poster (6 Poster Set)



Customer Satisfaction Success Merchandise:- Customer Icebergs Poster (6 Poster Set)

Message on Customer Satisfaction Success Merchandise:- Poster 1: CIPos000144
What do Customer Icebergs hide? What's Hidden? Loss of sales Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers you lose sales, major portion of which is invisible to you. Why? Because Customer Icebergs hide this fact from you.
Poster 2: CIPos000145
What do Customer Icebergs hide? What's Hidden? Loss of free promotion Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers, they will stop promoting you with their positive word-of-mouth. Customer Icebergs hide this fact from you.
Poster 3: CIPos000146
What do Customer Icebergs hide? What's Hidden? Higher marketing cost Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers, you have to spend more on marketing cost to find new customers to replace lost customers. Customer Icebergs hide this fact from you.
Poster 4: CIPos000147
What do Customer Icebergs hide? What's Hidden? Higher cost of complaint handling Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose or dissatisfy customers, they will complain. More complaints mean higher cost of handling complaints. Customer Icebergs hide this fact from you.
Poster 5: CIPos000148
What do Customer Icebergs hide? What's Hidden? Loss of profit Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers you lose profits, major portion of which is invisible to you. Why? Because Customer Icebergs hide this fact from you.
Poster 6: CIPos000155
What do Customer Icebergs hide? What's Hidden? Loss of market share Dissatisfied and lost customers turn into Customer Icebergs and hide practically all the cost of customer dissatisfaction. When you lose customers, you lose market share. On top of this, lost customers give their market share to your competitors. Customer Icebergs hide this fact from you.


   
Language :- English
Item code :- CS1022
Price Detail:-
 
11inch*17inch
13.5inch*21.5inch
24inch*36inch
Price:
INR(Rs.):
USD($):

720

17

930
24

3780
93
Wt(gms):
191
210
1345.5
Gift Wrape:
INR(Rs.):
USD($):

125
3

125
3

250
7
Stock:-
1000
1000
100
Material:-
Art Paper
Art Paper
Vinyl
 
*  For additional/bulk quantities, Please contact us!.
*  Weight includes packaging material weight.
*  Shipping & handling extra.
*  Actual colours of products may vary from what is seen on the screen. Also, other specifications may also vary as approximation have been used. We have tried to give all the necessary information as best as we can.


Customer Satisfaction Success Merchandise Description:- Just like most of an iceberg is hidden, similarly the cost of customer satisfaction is also hidden. Dissatisfied customers on an average tell 12 others as calculated by our mathematician Avinash Narula, not to do business with you resulting in loss of sales. It costs 5 times more to get a new customer than to keep an old one. Majority of customers who are dissatisfied don't complain at all, thereby making our position quite precarious. All these facts are hidden from you by dissatisfied customers who turn into customer icebergs. This set of posters on customer icebergs will reveal the hidden part of the customer iceberg to you. These posters will tell you how the customer icebergs are causing tremendous damage to your bottom line. These posters will motivate you to avoid the formation of customer icebergs.

You can also use posters to design the interiors of your workplace in a cost effective manner. Its simple and easy way to decorate your office. These posters will serve as an educational and reminder tool to all the employees in your office. In case you need assistance to do so, contact us for more details.

Size Options:-

Standard sizes available are as follows:

(a) 11" x 17" (170gsm Art Paper)
(b) 13.5" x 21.5" (170gsm Art Paper)
(c) 24" x 36" (Vinyl)

The poster can also be made available in sizes of your choice at additional charge.
For changing the size, the following charges would be applicable:

(a) India : INR 200/poster
(b) International : $5/poster

Language Option:-

The poster can also be made available in different Indian and foreign languages at an additional charge. The default language of the posters is what you see on the posters on our website. However, we can provide posters in practically all the different languages in the world. Please note that Language Conversion Charges will be applicable as follows:

(a) India : INR 250/poster
(b) International : $6/poster

The delivery time for posters where language translation is required will be 3 weeks after receipt or order and payment. Normal delivery time for posters available on the website in the default language is 1 week after receipt of order and payment.

Logo Insertion Option:-

If desired by you, we can print your company logo in place of our logo on the posters selected by you. For printing your logo, the following charges would be applicable:

(a) India : INR 200/poster
(b) International : $5/poster