Training: 1 day
Seminar: Half day & 2 hours
Objective: To make participants aware of how to make their CRM program effective.
Basis & Content
CRM or customer relationship management is touted to be the solution for every management and customer related problems. However, most of the businesses do not understand what CRM actually can do for them and as such they are using the concept in effectively. It is because of this that most businesses do not seem to getting appropriate returns from the massive investments that they have made in this concept and its related technology.
So if you are dissatisfied with your CRM program or want to make it more effective, attend this seminar Avinash Narula and get enlightened.