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Certificate Program- Customer Mathematics

Certificate Course in Customer Mathematics

Online customer satisfaction course

Customer Mathematician Certificate Program

We, at Customer Math, believe that high levels of customer retention and satisfaction cannot be achieved just by individual learning. Organisational learning is a must. To achieve and maintain organisational learning on an on-going basis, a training program should :

bulletBe capable of being delivered simultaneously to all the employees of an organisation located at different locations all over the world.
bullet1 New employees should be able to enroll in the program as soon as they join the organization

As such, based on Avinash Narula's innovative concept of Customer Math, Management Talk offers a simple blended online training program on customer retention through which you can achieve and maintain organizational learning.

Online Training Program Structure

1. Participants will be given the book titled "Customer Math" written by Avinash Narula. Participants in India will receive hard copies of the book. Participants located outside India will also have the cost effective option of downloading the books at their end from our website.

2. Participants will have to pass an open book time-bound online test and receive passing grade.

This test is designed to ensure that the participants :

bullet3Have understood the concept.
bullet4Have read the books and the suggested articles on our website.
bullet5Can apply the concept in the dynamic business environment.

Online test will have a combination of different types of questions including case studies. The test has to be completed within a stipulated time.

3. Successful candidates will be certified "Customer Mathematician." Certificates will be awarded upon successful completion of the program to the individual.

  India International
    H-Book D-Book
Rs. 850 US $67 US $44
CS1015 CS1015 CS1015
  add to cart add to cart add to cart

1. H-Book: With hard copy (Paperback) of the book
2. D-Book: With download of book
3. Organizations: Please contact for price details.
4. Shipping & Handling Extra wherever applicable


















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