If you are looking for customer satisfaction, retention and CRM keynote speaker for your next convention, sales team meeting, dealer conference or employee meeting, you have reached the right place. Avinash Narula, one of India’s most respected motivational speaker, is a passionate and dynamic customer satisfaction and retention speaker who blends theory, practice and his original thought into a motivational, uplifting, enlightening, inspiring, educational and an entertaining experience. Once you have heard him speak on the topic of customer satisfaction, retention and CRM you will never dare to make your customers unhappy or dissatisfied. Rest assured, he will ignite the passion in the audience.
Why is Avinash Narula an ideal customer satisfaction, retention and CRM keynote speaker? He has dissatisfied his customers, has been punished for it and the most important he has learnt from his mistakes.
Why is he the best choice as a motivational speaker to motivate your employees, sales team and dealers achieve higher levels of customer satisfaction and retention? Since he has learnt from mistakes, his talk is from his heart and his own examples of how he benefited from satisfying customers.
Avinash Narula engages his audience by using real life examples and personal experiences. He customizes his talk so as to relate to his audience. The audience feels that he is just one of them. Avinash knows how to get his audience’s attention. He likes making a dramatic statement to gets everybody’s attention and then goes on to convey his message. He involves the audience in his talk.
His passion and belief in the topic of his talk combined with his knowledge and real life examples inject excitement in everyone. He captures the audience’s attention and holds them spellbound. His message is inspiring, refreshing and original. He will make you reflect, think, introspect and laugh.
Avinash has an excellent educational, professional and entreprenuerial background. He has acquired B.com (Hon) from Delhi University, Hotel management from University of Houston, MBA from University of Illinois as well as a CPA from US. He has over 35 years of professional experience as professional executive and entrepreneur. In addition he has been awarded a number of awards and scholarships.
What more. He is author of 6 books out of which 4 books are on the subject of customer satisfaction, retention and CRM. He has also written a number of articles and case studies.