Blended Online Program for
Individual Learning

"Certificate Course in Customer Mathematics"
Your opportunity to become “Customer Mathematician”

We offer online Certificate Course in Customer Mathematics. On successful completion of the course, the participant will become a certified “Customer Mathematician.”

	India	US/UK/Canada		Other Countries
		H-Book	D-Book	H-Book	D-Book
Individual	Rs. 850	US$67	US$44	AOR	US$44
Code	CM152	CM152H	CM152D	AOR	CM152D
Code	CM153	CM153H	CM153D	AOR	CM153D

 

 

 

 

 

*AOR : Available on request
*H-Books: Participants will receive hard copies of the books.
*D-Books: Participants will have to download the books.

Certificate Program in Customer Mathematics

Participants will be given the following two books written by Avinash Narula:

	a. Customer Math
	b. Unhappy Customer Stock Exchange

Participants in India will receive hard copies of the book. Participants located outside India will also have the cost effective option of downloading the books at their end from our website.

	Participants will also have access to articles, case studies and Customer Iceberg Bulletins on our website.
	Participants will have to pass an open book time-bound online test and receive passing grade. This test is designed to ensure that the participants :   a. Have understood the concept.   b. Have read the books and the suggested articles on our website.   c. Can apply the concept in the dynamic business environment. Online test will have a combination of different types of questions including case studies. The test has to be completed within a stipulated time.
	Participants will have to analyze THREE case studies and receive passing grade.
	Successful candidates will be certified "Customer Mathematician." Certificates will be awarded upon successful completion of the program to the individual.

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	On-Site Customised Training
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	Blended online training program