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Certificate Program- Customer Mathematics
Certificate Course in Customer Mathematics

Online Customer Retention Course

Unhappy Customer Stock Exchange Certificate Program

Blended online training program based on Avinash Narula’s book “Unhappy Customer Stock Exchange.” Participants will learn about the invisible Unhappy Customer Stock Exchange and the disadvantages of trading at the Unhappy Customer Stock Exchange.

Online training Program Structure

1. Participants will be given the book titled "Unhappy Customer Stock Exchange" written by Avinash Narula. Participants in India will receive hard copies of the book. Participants located outside India will also have the cost effective option of downloading the books at their end from our website.

2. Participants will have to pass an open book time-bound online test and receive passing grade.

This test is designed to ensure that the participants :

BulletHave understood the concept.
Bullet1Have read the books and the suggested articles on our website.
Bullet2Can apply the concept in the dynamic business environment.

Online test will have a combination of different types of questions including case studies. The test has to be completed within a stipulated time.

3. Successful candidates will be certified "Unhappy Customer Stock Broker Patrolman." Certificates will be awarded upon successful completion of the program to the individual.

  India International
    H-Book D-Book
Rs. 850 US$67 US$44
CS1017 CS1017 CS1017
  add to cart add to cart add to cart
1. H-Book: With hard copy (paperback) of the book
2. D-Book: With download of book
3. Organizations: Please contact for price details.
4. Shipping & handling extra wherever applicable.
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